Shipping policy

Shipping Policy

Thank you for shopping with us.

Processing Times

Orders are typically processed within 1–3 business days. Personalised/custom-made items may require additional processing time depending on the order.

Shipping Times

Delivery times are estimates and may vary depending on your location, shipping provider, or busy periods.

Tracking

Once your order has been shipped, tracking information will be provided where available.

Delays

We are not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances outside our control.

Incorrect Address Information

Please ensure your shipping details are correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Orders

If your order arrives damaged or is lost during delivery, please contact us as soon as possible so we can assist you.

Contact

For shipping questions or support, please contact:
laneandco.creations@gmail.com